Privacy Matters

Fire Matters respects the privacy of our customers and others with whom we correspond. We never sell or share detailed customer information with anyone. We never share e-mail contents (as a testimonial for example) without express permission.

We maintain a customer database. We may send emails to inform our customers of new product releases or services available and other information that they may find beneficial.  We may also contact our customers via surveys to conduct research about our current or potential services.

We may make use of customers’ company name as a way to communicate our sales message to prospective customers. For example, if your company purchases a license, we may add your company’s name to the list of customers shown on our web site. We always honor requests to remove a company name from that list.

You may unsubscribe from Fire Matters communications by clicking on the opt-out link located at the bottom of our emails or by sending an email to

Additionally, you may unsubscribe by contacting Fire Matters Support at: